Who we are
Our website address is: https://ansnet.shop. ANS NET provides networking equipment, climate control solutions, and related technical services.
What Personal Data We Collect and Why We Collect It
1. Orders and Customer Accounts
When you register an account or purchase products on ANS NET, we collect information including:
- Your name, billing address, and shipping address.
- Your email address and phone number.
- Account details such as your username and password.
- Order history and items added to your shopping cart.
We use this information to:
- Process, ship, and fulfill your orders.
- Send you order updates, receipts, and account notifications.
- Respond to customer service inquiries and support requests.
- Prevent fraud and secure customer transactions.
2. Payments
We do not store your credit card or payment card details on our servers. All payment processing is handled securely through encrypted payment gateways or collected upon delivery (Cash on Delivery).
3. Cookies
If you visit our site, temporary cookies are set to determine if your browser accepts cookies and to maintain your active session (such as keeping items in your shopping cart while you browse). Logged-in sessions remain active to keep you signed in to your account.
How Long We Retain Your Data
- Customer Accounts: Account information is retained for as long as your account remains active.
- Order Records: Transaction, order, and billing records are kept for administrative, tax, and legal accounting requirements.
What Rights You Have Over Your Data
If you have an account on this site or have placed orders with us, you have the right to:
- Request an exported copy of the personal data we hold about you.
- Request that we correct or erase any personal data we hold about you.
Note: This does not include any data we are legally or administratively required to retain for order records, tax compliance, or security purposes.
Where Your Data Is Sent
Visitor information and checkout requests may be processed through automated spam detection, local delivery carriers, or secure payment verification gateways to process your orders efficiently.